“ Cool little spot to chill, talk and enjoy the weather or eat inside. Catch a game while eating some good food with friends or family. Cost is a little more than average but the food is good and better than fast food. My son and I enjoyed two burgers shared some fries and had two small lemonade for about 21 bucks. Clean location, plenty if parking, easy to get to and close to local shopping and parks. I will go again for sure... ”

“ I've never been here before but it was amazing. Kris went above and beyond to make it an awesome experience. The food was fast, fresh and delicious. Y'all need to give these people a raise. ”

“ Shake Shack in Southlake is one of my go-to spots for a great burger. The ShackBurger is always juicy and packed with flavor, and I love how crispy the crinkle-cut fries are. Their shakes are thick, creamy, and perfect with any meal. The staff is friendly, and the place has a clean, modern vibe. It can get a little busy, but the service is still pretty quick. Definitely a great place if you’re craving a quality burger and shake. ”

“ My pregnant wife was craving a big juicy burger so we came here for the first time and WOW!! great burgers, great fries and great area! will come again! ”

“ Is shake shack good? Yes. Delicious. Is the price absurd? Yes. Absolutely. Would I return because the quality of the food exceeds expectations? Yes. As someone that works in customer service I would encourage you to have someone more upbeat or at least looks like they want to be there at the front taking your order. With the prices of the items on the menu I’d assume workers are getting paid fairly and “tips” shouldn’t be solicited. As far as the burger goes... I think the layer of shack sauce was thicker than the patty itself. The lettuce was soggy and the excess sauce made the buns soggy too. Maybe I’m picky? Or maybe 17 for a single patty burger, fries and drink is just a little too much when the majority of the burger was bread and sauce. I’d love to leave a better review but I expected better for the price. ”

“ I never knew this place was so awesome! The burgers are awesome! I got the SmokeShack and it’s my favorite burger I’ve ever had now. The service was awesome. And the building is nice and very clean, which is AWESOME!! Totally, awesome!!!!! ”

“ At our corporate, we have made it a habit to always grab a quick bite to eat at this location before catching a flight out of DFW. This time it was different, my family was flying and kids were screaming to get a hot dog before departure. (06/28/2025) Place was extremely busy, we got our food and burgers tasted exceptional like they always do. Wife was in a rush to get out quick and head for our international flight. Not that she hasn’t done it before but she left behind her Chanel purse, 4 passports and other “valuables” everyone got to have when flying overseas. 15 minutes later as we are unloading luggages, she almost had a heart attack and realized the bad position we had put ourselves into. We quickly called Shake Shack to find out that the manager had found the bag and put it in a secure location. We live in difficult times and stories like this have to be shared and recognized. Not only is their staff ethical and caring but so is the community around them. Their actions speak volumes and I will make sure I will share this story with the headquarters in New York. Thank you Shake Shack for feeding us before our flight and watching our back when we were negligent and rushing. You made sure our little kiddos were able to get to their destination that otherwise they would have been devastated. Cheers!! ”

“ Customer service was A Chocolate shake was very very very chocolatey. The bread they use for the burger is so tender and light. I loved it. Cheese fries were not drowned in cheese, but just right. Burger? What can I say it was great. Had the bacon burger. Cherry peppers were just the right amount of sweet heat. ”